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February 14, 2004

how would you respond to Amazon publishing something that is libellous to you? 

Email us suggestions and we'll register non-libellous ones!

Working for transparent governance can be dangerous work. Hey, let's get stuff in perspective: the last time I worked in a project team in Indonesia, we had to have security guards because our stakeholder & leadership identity research led to unearthing evidence that some of the board of directors of a large corporate were corrupt.

Here is a much more trivial example, but the question is how to be creative about it to ensure the internet's freedom of speech (if you are a lawyer who feels I have a multi-million case against Amazon, don't waste your time- that's not the settlement we transparency communities look for)

Amazon - Reviews of the sad? book Strategy Maps-Converting Intangible Assets into Tangible Outcomes, by Harvard's Kaplan & Norton

Fake reviews?, February 14, 2004
Reviewer: A reader from Chicago, IL United States
Please note that the reviews of Niels Pflaeging and Christopher Macrae should be disregarded. This is not because of incorrect material (I have bought but have not read the book), but because they cannot be trusted.The first author lists the latter under his favorites and runs, a consulting company based on the Beyond Budgeting model he touts. The latter author wishes to be seen as the next Peter Drucker and has his own series of books.

Reply from Chris Macrae: My history of reviews
- you will see I have reviewed over 20 books with 4 or 5 stars. I've never bothered reviewing a 1-star book before but strategy maps is so much the mathematical and human opposite of systemising intangibles governance transparently for people, I felt I must speak up at Amazon, just as in the past I have by going to Harvard to give a talk on why governing with the value exchange-based theory of the firm (1,, 2) can now change every leadership decision that multiplies value in a transparently networked world. The professorial response was deafening - then later in the bar one owned up - can't see how we'd ever get research money from the establishment channels for your kind of work old boy. (Oh and by the way, after 10 years online (and 20 researching transparency of networking and how trust-flows) I have many thousand of friends in my inbox, but as far as my grey cells recall I've not had contact with any Niels Pflaegings)
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